Health and Fitness Meals subcontracts a delivery company that charges .60 cents per mile round trip to your door and back.
Note: We do not make any profits from deliveries
HFM "Keep it Cool" Delivery Totes:
*It is recommended that you purchase at least 1 HFM "Keep it Cool" tote for your deliveries. You can exchange your empty bag with a new one that your meals are being delivered in every week for a quick easy exchange.
*If you do not wish to purchase a tote you must make yourself available to be present to accept the delivery in person so they can unload your meals and hand them to you (you will want to have fridge space immediately available for the exchange).
*If you do not purchase a tote and you are not home our driver will have to leave the tote on your porch and you will receive and invoice for the tote to your email. (You could return the cooler tote and get this money back if you would like).
*Cooler Totes are not recommended long term storage units. Food should be returned to refrigerator temperatures within 2 hours.
*If any of your meals are broken open/damaged from our kitchen to your home (on the fault of the driver) they will inform us and we will make sure you are reimbursed for those meals.
*As soon as your meals are delivered and the driver leaves we are no longer responsible for your meal quality. You need to be available for your delivery times to receive your meals and get your meals refrigerated as soon as possible.
*Delivery Routes are offered to provide discounted deliveries to other counties that are farther away (50% off)
*If you want to delivery route days you must make sure to order meals on the days that coincide with your area (see delivery route information).
*Because there are many stops on a delivery route we cannot guarantee a time of arrival. We ask that you be available to receive your meals between Noon and 5pm. (Because of these times the delivery address of choice is often a work address instead of a home address)
*We cannot schedule specific delivery times within less than a 3 hour time frame. There are too many variables and other deliveries to be made to ensure such a small window.
*We will never be able to schedule a delivery during rush hour times (approx. 5-7pm)
*Default delivery times will be approx between Noon-5pm
*Special Request late evening delivery times will be between 7-9pm or Next Day Delivery (far west or Park city) cannot get on 50% off delivery routes.
Once again, our driver does not get paid for their time but by mile. If you leave them waiting on you or they takes additional time to help load your meals understand that this is "off the clock." They may appreciate a tip for these additional services.