Health and Fitness Meals subcontracts a delivery company that charges a standard rate per mile round trip to your door and back.
Note: We do not make any profits from deliveries
HFM "Keep it Cool" Delivery Totes:
*It is required that you purchase at least 1 HFM "Keep it Cool" tote for your deliveries. You can exchange your empty bag with a new one that your meals are being delivered in every week for a quick easy exchange.
*If you wish to be refuned for the tote you will need to be home when our driver arrives to accept the delivery in person so they can unload your meals and hand them to you (you will want to have fridge space immediately available for the exchange).
*Cooler Totes are not recommended long term storage units. Food should be returned to refrigerator temperatures within 2 hours.
*If any of your meals are broken open/damaged from our kitchen to your home (on the fault of the driver) they will inform us and we will make sure you are reimbursed for those meals.
*As soon as your meals are delivered and the driver leaves we are no longer responsible for your meal quality. You need to be available for your delivery times to receive your meals and get your meals refrigerated as soon as possible.
*Delivery Routes are offered to provide discounted deliveries to other counties that are farther away (50% off)
*If you want to delivery route days you must make sure to order meals on the days that coincide with your area (see delivery route information).
*Because there are many stops on a delivery route we cannot guarantee a time of arrival. We ask that you be available to receive your meals between Noon and 5pm. (Because of these times the delivery address of choice is often a work address instead of a home address)
*Delivery Routes are established North and South of the Kitchen proximal to I-15 during standard delivlery times on Wednesday for a discounted rate. (If you are requesting delivery outside of these locations and times your delivery quote will be higher and based off of milage and pay for a single stop.)
*Because there are many stops on a delivery route we cannot guarantee a time of arrival. We ask that you be available to receive your meals from 1-4pm. (Because of these times the delivery address of choice is often a work address instead of a home address)
Once again, our driver does not get paid for their time but by mile. If you leave them waiting on you or they takes additional time to help load your meals understand that this is "off the clock." They may appreciate a tip for these additional services.
*Quotes will vary from one address to another address and deliveries will not be able to be made during standard high traffic hours.
* Clients will recieve an email back with their delivery quote and can decided wether or not to accept the delivery fee.
*Health and Fitness Meals will then contact our drivers and attempt to find someone to take the delivery. Because all custom 'off-route' opportunities will have to be requested to our drivers to be filled the client inquiring should understand that no one may be available for the job. If the client requires delivery they may want to confirm the custom delivery request before they place their order.