Elearning production questionnaire

This questionnaire is part of an investigation of the cultural issues that arise when elearning is produced by companies, organisations or deparments from different national cultures. For example, a large amount of elearning is produced by Indian companies for clients in Europe and North America. This questionnaire, and the selected telephone interviews that follow it, will attempt to identify these cultural issues so that they can be more effectively managed by all parties involved.

There are 25 short questions, and the questionnaire should take no more than 20 minutes to complete.

To answer the questions, please choose an e-learning project that your company has completed, and indicate the extent to which you agree with each statement. The project you choose should have involved clients, suppliers or departments from widely separated and distinct cultures e.g. Indian on the one hand, and European or North American on the other. This project should have involved at least some element of content development (i.e. should not be pure technology implementation or sale of "off-the-shelf" products).

Please provide comments or notes by each question as appropriate

Section 1: The Overall Project Process

1. The overall project process appeared to be well understood by all

Comments/notes

Comments/notes

3. Decisions were made in a way that was familiar to all project group members

Comments/notes

Comments/notes

5. Commercial and legal agreements were followed precisely by all parties involved in the project

Comments/notes

6. Project deliverables were generally provided on time, to specification and to agreed budgets

Comments/notes

Section 2: Communication

Comments/notes

Comments/notes

Comments/notes

10. Meetings, whether on the phone, online or face-to-face, were run in ways familiar to all involved

Comments/notes

11. Meetings were run effectively and achieved shared understanding

Comments/notes

Section 3: Project setup

Comments/notes

13. All those involved in the project had similar views of team roles

Comments/notes

14. It was easy to achieve a common view of business objectives for the project

Comments/notes

Comments/notes

Comments/notes

Section 4: Instructional Strategy and Design

Comments/notes

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19. All involved understood the instructional strategy or method used

Comments/notes

Comments/notes

Section 5: Development and testing

21. The instructional design was implemented efficiently and as agreed

Comments/notes

22. Interface/graphical elements were implemented efficiently and as agreed

Comments/notes

Comments/notes

24. There were no misunderstandings during testing (e.g. alpha, beta) and all feedback was integrated efficiently

Comments/notes

Comments/notes

What is your company's country and culture of origin (e.g. Indian)?

What is your client's/supplier's/partner's country and culture of origin (e.g. US, German, British)?

Please provide your name and title - note that this is optional

Please provide your email contact details, so that your responses can be verified, if required. You will not be contacted for any reason other than to verify your responses.

Would you be willing to be contacted for a brief telephone interview? (max 20 minutes)

Yes

No


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